✦ Over 30 Years Experience In Retail Transformation
Retail Optimizer: Processes, Solutions, Digitalization
Driving retail transformation through systems integration, omnichannel strategies, and data-driven growth across Asia-Pacific.
My Expertise
WHY RETAILXPERT ASIA
Three Decades of Proven Excellence
30+ Years of Hands-On Retail Expertise
From shop floor to boardroom, deep operational knowledge across every retail function.
Asian Market Specialist
Decades navigating retail transformation across Thailand, Southeast Asia, and APAC.
End-to-End Delivery
From discovery assessment through go-live, training, and continuous improvement — no handoff gaps.
SOLUTIONS IMPLEMENTED
Technology Partners
FEATURED PROJECTS
Real Results from Real Challenges
Delivering innovative solutions that drive measurable outcomes for retailers across the Asia-Pacific region.
Data Master Assessment
Unified data governance across the enterprise. Conducted comprehensive data audit, designed governance framework, and built centralized dashboards delivering real-time visibility across all business units.
Technologies: SAP Master Data Governance, Power BI
Omnichannel Assortment Strategy
20% sales increase across channels. Analyzed customer purchasing behavior to align assortments, optimized inventory allocation, and introduced exclusive collections driving traffic both ways.
Technologies: SymphonyAI, Customer Analytics
Store Network as Fulfillment Hubs
25% cost reduction, 40% faster delivery. Converted retail stores into micro-fulfillment hubs, optimized inventory for click-and-collect, and integrated real-time tracking across logistics network.
Technologies: Oracle Retail, OMS Integration
Inventory Optimization
25% less overstock, 20% better availability. Implemented demand forecasting aligned to purchasing patterns, coordinated just-in-time replenishment, and cleared slow-moving inventory.
Technologies: SAP S/4HANA, Demand Planning
Ready to Transform Your Retail Operations?
Let's discuss how we can optimize your systems, increase efficiency, and drive measurable growth across your organization.
MY PROCESS
A Proven Approach to Retail Transformation
Streamlined methodology to optimize operations, enhance customer experiences, and deliver measurable outcomes.
1
DISCOVERY & ASSESSMENT
Uncovering Challenges, Identifying Opportunities
In-depth assessment of current operations, systems, and processes. I map pain points and growth opportunities to build a clear picture of where you are and where you need to go.
Assessment Report
2
STRATEGY DEVELOPMENT
Crafting Tailored Solutions for Maximum Impact
Based on the assessment, I design a customized strategy focused on optimizing retail operations, enhancing customer experiences, and driving sustainable growth.
Strategic Roadmap
3
IMPLEMENTATION & EXECUTION
Bringing the Strategy to Life
I work closely with your teams to implement proposed strategies, ensuring operational changes are effectively executed and deliver expected results.
Go-Live & Training
4
OPTIMIZATION & CONTINUOUS IMPROVEMENT
Ensuring Long-Term Success
Retail environments evolve rapidly. I provide continuous support to fine-tune processes, adapt to market changes, and drive ongoing performance improvements.
Performance Review
CLIENT TESTIMONIALS
Trusted by Retail Leaders Across Asia & Beyond
Proven results and lasting partnerships with executives who demand excellence.
Laurent led our Digital Transformation from AS400 to SAP S/4HANA Retail with exceptional expertise and strategic vision. His leadership ensured successful implementation for 2,000+ users while transforming our processes and organizational framework.
Scott Cameron, CIT, Allianz Thailand
Laurent successfully implemented a flexible retail solution for our Artisan brand before leading our company-wide transformation from AS400 to SAP S/4HANA across 50 operating companies. His strong leadership and retail expertise consistently delivered outstanding results.
Rob Cissell, CEO and Board Advisor
At Carrefour Thailand, Laurent's exceptional project management skills were crucial in implementing our global application system. His work ethic and ability to exceed expectations led me to recruit him at Atos Origin.
Saharrath Kohsuwan, Senior Manager
Let's Shape the Future of Retail Together
Whether you're planning a digital transformation, optimizing operations, or building an omnichannel strategy — I'm ready to help you achieve measurable results.
Discovery Call
30-minute consultation to understand your challenges and explore potential solutions.
Assessment Proposal
Detailed scope of work tailored to your specific transformation goals and timeline.
Partnership Launch
Immediate engagement with your teams to begin driving operational excellence.
Laurent Bastide de Grave
Retail Optimizer
Connect with me on LinkedIn

RetailXpert.asia 2025