✦ Over 30 Years Experience In Retail Transformation

Retail Optimizer: Processes, Solutions, Digitalization

Driving retail transformation through systems integration, omnichannel strategies, and data-driven growth across Asia-Pacific.

My Expertise
WHY RETAILXPERT ASIA

Three Decades of Proven Excellence

30+ Years of Hands-On Retail Expertise

From shop floor to boardroom, deep operational knowledge across every retail function.

Asian Market Specialist

Decades navigating retail transformation across Thailand, Southeast Asia, and APAC.

End-to-End Delivery

From discovery assessment through go-live, training, and continuous improvement — no handoff gaps.

SOLUTIONS IMPLEMENTED

Technology Partners

FEATURED PROJECTS

Real Results from Real Challenges

Delivering innovative solutions that drive measurable outcomes for retailers across the Asia-Pacific region.

Data Master Assessment

Unified data governance across the enterprise. Conducted comprehensive data audit, designed governance framework, and built centralized dashboards delivering real-time visibility across all business units.

Technologies: SAP Master Data Governance, Power BI

Omnichannel Assortment Strategy

20% sales increase across channels. Analyzed customer purchasing behavior to align assortments, optimized inventory allocation, and introduced exclusive collections driving traffic both ways.

Technologies: SymphonyAI, Customer Analytics

Store Network as Fulfillment Hubs

25% cost reduction, 40% faster delivery. Converted retail stores into micro-fulfillment hubs, optimized inventory for click-and-collect, and integrated real-time tracking across logistics network.

Technologies: Oracle Retail, OMS Integration

Inventory Optimization

25% less overstock, 20% better availability. Implemented demand forecasting aligned to purchasing patterns, coordinated just-in-time replenishment, and cleared slow-moving inventory.

Technologies: SAP S/4HANA, Demand Planning

Ready to Transform Your Retail Operations?

Let's discuss how we can optimize your systems, increase efficiency, and drive measurable growth across your organization.

MY PROCESS

A Proven Approach to Retail Transformation

Streamlined methodology to optimize operations, enhance customer experiences, and deliver measurable outcomes.

1
DISCOVERY & ASSESSMENT

Uncovering Challenges, Identifying Opportunities

In-depth assessment of current operations, systems, and processes. I map pain points and growth opportunities to build a clear picture of where you are and where you need to go.

Assessment Report
2
STRATEGY DEVELOPMENT

Crafting Tailored Solutions for Maximum Impact

Based on the assessment, I design a customized strategy focused on optimizing retail operations, enhancing customer experiences, and driving sustainable growth.

Strategic Roadmap
3
IMPLEMENTATION & EXECUTION

Bringing the Strategy to Life

I work closely with your teams to implement proposed strategies, ensuring operational changes are effectively executed and deliver expected results.

Go-Live & Training
4
OPTIMIZATION & CONTINUOUS IMPROVEMENT

Ensuring Long-Term Success

Retail environments evolve rapidly. I provide continuous support to fine-tune processes, adapt to market changes, and drive ongoing performance improvements.

Performance Review
CLIENT TESTIMONIALS

Trusted by Retail Leaders Across Asia & Beyond

Proven results and lasting partnerships with executives who demand excellence.

Laurent led our Digital Transformation from AS400 to SAP S/4HANA Retail with exceptional expertise and strategic vision. His leadership ensured successful implementation for 2,000+ users while transforming our processes and organizational framework.

Scott Cameron, CIT, Allianz Thailand

Laurent successfully implemented a flexible retail solution for our Artisan brand before leading our company-wide transformation from AS400 to SAP S/4HANA across 50 operating companies. His strong leadership and retail expertise consistently delivered outstanding results.

Rob Cissell, CEO and Board Advisor

At Carrefour Thailand, Laurent's exceptional project management skills were crucial in implementing our global application system. His work ethic and ability to exceed expectations led me to recruit him at Atos Origin.

Saharrath Kohsuwan, Senior Manager

Let's Shape the Future of Retail Together

Whether you're planning a digital transformation, optimizing operations, or building an omnichannel strategy — I'm ready to help you achieve measurable results.

Discovery Call

30-minute consultation to understand your challenges and explore potential solutions.

Assessment Proposal

Detailed scope of work tailored to your specific transformation goals and timeline.

Partnership Launch

Immediate engagement with your teams to begin driving operational excellence.

Laurent Bastide de Grave

Retail Optimizer

Connect with me on LinkedIn


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